Whom do you use for shipping?
All orders will be sent from Poland via Polish Post.
What is your mailing address?
ANDEAN MEDICINE CENTRE
BCM
Box4748
London WC1N 3XX
United Kingdom
How long will my order take to arrive?
Delivery may take up to 14 working days. Orders paid by bank transfer will be sent only after the payment has been received.
Do you ship internationally?
Yes. Orders will be sent from Poland via Polish Post.
My credit card was declined but all of my information appears correct. What should I do?
Review your checkout information. An error in the Billing Address or Name on Card field is the most common reason for our website to decline your order. If these fields are entered accurately and your order still declines, please call our store during business hours.
Can I order by phone?
Yes. You can reach Andean Medicine Centre during business hours (Mon.- Fri. 8AM - 6PM, Sat. 8AM - 1PM), six days a week. The telephone numbers are: 0044-207- 531-6879 and 0044-207-515-5192.
Do you have a printed catalog?
Our catalogue is currently being produced. For more information, please contact our Customer Care Centre by phone (0044-207- 531-6879 and 0044-207-515-5192) or via e-mail.
Is your website secure?
Yes. We use 128 bit encryption during our checkout process. Encryption is a process in which information sent over the Internet is encoded so that it cannot be read without decoding. Moreover, all credit card transactions are on Barclays bank website, which assures even higher level of security.
